Rio Paralympic silver medalist Deepa Malik with her family. Image Source: Xtra Time[/caption]Internet Desk: In a shameful act TATA-SIA run Vistara airlines crew members meted out a very bad treatment to Rio Paralympics silver medalist Deepa Malik. The wheel chair bound athlete complained of rude behaviour by cabin crew members of Mumbai-Delhi flight #UK 902. The airlines officials acted promptly on receiving the onboard complaints and sought an apology from Deepa.
Deepa was travelling back to Delhi from Mumbai after attending a felicitation ceremony on Wednesday. The function was also attended by celebrities like Sachin Tendulkar and Hrithik Roshan. The 46-year-old Deepa complained about the "poor handling" of wheelchair-bound passengers by the airline staff.
In her onboard written complaint to the airline, she alleged that one of the cabin crew members behaved rudely with her when she was talking with her mother over phone. She was informing her that her flight got delayed. She also tweeted about her experience on board by the airlines crew member.
In her written complaint she mentioned the name of one of the crew member named Priyanka who behaved very rudely with her in the flight. She also wrote that on objecting Priyanka, she told her ‘sweetheart, chill’. She complained about the crew member’s lack of training about the handling of wheel chair passengers on board as well.
She alleged that the cabin crew was not ready to help her reach the cabin seat, as they were not trained.
In a series of tweets, she also urged the airline to treat physically challenged passengers with dignity. She also tagged Union Social Justice and Empowerment Minister Thaawar Chand Gehlot in her tweets. She also mentioned that she hoped her complains were taken seriously.
The airlines authorities acted promptly, apologizing on the incident publicly on social media. The Vistara officials also visited her residence at Gurgaon and assured her of a thorough probe into the incident and assured her of necessary action.
Deepa later tweeted about her satisfaction on the airlines acting promptly and resolving the issue.
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